We are looking for an Operations Assistant Manager to assist with the daily operational duties nationwide. The ideal candidate will place a huge emphasis on customer service and be passionate about delivering a first-class experience. As an Operations Assistant Manager , you will be responsible for assisting the Operations Manager in leading a team of Branch Managers nationwide.

Why come and work with us

You'll be part of a company that values innovation and alternative thinking

We invest in and value personal development

You'll be part of an audaciously ambitious and growing company

You'll be working alongside great people

Train and develop branch managers in local offices and support their personal development

Train and support branch managers in local offices with complaint handling

Develop and review company processes to ensure the Tenant and Landlord experience is exceptional

Audit asset management and lettings portfolio performance company wide

Support the compliance management team to ensure the business and portfolios remains compliant

Introducing and educating new legislation requirements and HMO licencing to internal and external stakeholders when required

Support Branch Managers with Utility Management

Manage all Marketing aspects alongside Marketing Manager

Set company KPIs and review on a monthly basis with the Operations Manager

Excellent organisational skills

Excellent communication skills in order to provide a high-quality to service to internal and external stakeholders

The ability to/proven track record of working remotely across a branch/retail network.

Support in the recruitment process and decision making.

Ability to grow a lettings business.

ARLA Qualified to level 3 minimum

Experience & knowledge of the Property & Lettings Industry

Experience in dealing with high end stakeholders and educating on investments

Experience & knowledge in nationwide property markets

Self-motivated and ability to work on own initiative

Ability to prioritise workload and work to deadlines

Flexible and adaptable in approach to work, management: 3 years (preferred)

Property Industry: 2 years (preferred)

ARLA Level 3 Qualification (preferred)

loc8me is an ever-growing student lettings company with nationwide offices. Our vision is to provide industry-leading accommodation experiences for our students and our landlords across the country. You will be joining an organisation where opportunities are constant, ambitions endless, and the pursuit of excellence fundamental.