Receives and confirms room reservations by letter, telephone, email, or personal contact.

Registers and assigns rooms to guests, makes and issues room keys, and may escort guests to rooms as needed.

Ensures that only authorized patrons use government sponsored quarters.

Calculates and posts charges to patrons' accounts and balances totals with control records.

Accepts payment, makes change, and presents departing guests checkout statements.

Prepares and safeguards cash receipts, prepares daily cashier's report, daily activity report, and may prepare consolidated daily activity report.

Maintains current checkout list.

Maintains and sells sundry sales items to patrons.

Maintains a professional appearance and demeanor at all times.

Ensures required information is received from guest and entered into guest folio.

Prints backup reports from property management system.

Ensures housekeeping status of rooms is updated.

Records and notifies appropriate person/organization of maintenance problems reported by guests.

Ensure front desk area and lobby remains clean.

Process Night Audit procedures and close credit card machines nightly.

Maintains the lost and found program.

Ensures that customer service is the first priority.

Required to perform On-Call duties as rostered. When in On-Call status, must return to work within 30 minutes to assist customer, unless able to assist over the phone., You will be evaluated for this job based on how well you meet the qualifications above.Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

Benefits

Required Documents

Fair and Transparent

Resume

Cover Letter

DD-214/ Statement of Service

Diploma/ GED

Disability Letter (VA)

License

Other (1)

Other (2)

PCS Orders

Professional Certification

Proof of Marriage Status

Resume

Separation Notice (RIF)

SF-50/ Notification of Personnel Action

Transcript

This position requires the incumbent to complete a background investigation with favorable results., Permanent and legal residents of the US must be citizens of a NATO country, unless authorized to reside in the UK as a dependent of an employee who serves in support of the US Visiting Forces. Eligible applicants must possess a US-issued social security number and be able to provide documentation proving residency status in the UK. Documentation could include PCS Orders, UK Visa, etc., In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application., Experience in general clerical or cashier work of any kind in which the applicant has demonstrated ability to perform satisfactorily in handling multiple tasks and providing quality customer service.

Experience must have demonstrated the ability to resolve common arithmetic problems, and to make change when receiving payment from customers.

Ability to read, speak, and write English.

Must meet state and legal age requirement for sale of alcoholic beverages., Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution in order to qualify.

Business Based Action

Family Member Preference

Military Spouse Preference

Outside Applicant Veteran

Spouse/Widow/Parent of Veteran

Transition Hiring Preference, Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.

All Federal NAF employees are required by PL 104-134 to have salary payments made by electronic funds transfer/direct deposit.

Probationary period may be required.

Selection is subject to restrictions resulting from hiring preferences and priority consideration eligible.

Additional selections may be made from this vacancy announcement for up to 60/90 days after the closing date. Multiple positions may be filled from this announcement.

Payment of Permanent Change of Station (PCS) costs is not authorized based on a determination that a PCS move is not in the Government's interest.

LQA is not authorized.

Post Allowance is authorized for Regular Full Time employment category.

This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force., As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.