Systems and Office Administrator - Central Ticket Office - 1892585, - Ref:1892585 Before you apply -Don't miss out on the jobs you're really looking for.

Greater Manchester Police

Systems and Office Administrator - Central Ticket Office - 1892585, - Ref:1892585 Before you apply -Don't miss out on the jobs you're really looking for.

Salary Not Specified

Greater Manchester Police, Hyde, Tameside

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 15 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 5f0d7e9845dc4f5ea10be28bc6ac67fa

Full Job Description

The Central Ticket Office deal with the vast proportion of traffic offences that are committed in Greater Manchester. They play a vital role in keeping the roads of Greater Manchester safe by prosecuting those that commit offences on the roads.
The Central Ticket Office manages the administration of fixed penalties and traffic offence reports. It also handles prosecutions of offenders who fail to comply with the Road Traffic Act and administers offers of driver education. The unit has four team leaders and up to thirty staff. Also based at the Central Ticket Office are the Camera Technicians, who oversee the operation of Greater Manchester's speed cameras on behalf of the GM Casualty Reduction Partnership.

This role is extremely demanding with the introduction of the varying digital cameras together with the ongoing and varying changes to the back office systems. The successful candidate will be required to deal with complex high volume work from both current enforcement and the ongoing increase in the varying average speed and smart motorway enforcement.

This role is based at Hyde Police Station and some of the main duties are:

  • To provide IT and operational support for all computer systems specific to the Central Ticket Office (CTO).


  • To resolve and manage day to day computer and IT issues within the CTO, ensuring all equipment / systems are maintained and in working order in liaison with internal IS Branch, external relevant agencies and national bodies.


  • To liaise with the Information Compliance Department as required in order to provide information to respond to Freedom Of Information (FOI) requests.


  • To provide operational and technical advice to management in relation to statistics in road behaviour.


  • To act as the GMP administrator for Pentip.


  • In order to be short-listed applicants should provide evidence, limiting their responses to each individual criteria to no more than 150 words, for the essential and desirable criteria marked AF (application form) from the job description.

    Candidates who do not demonstrate on the application, criteria identified as essential and being assessed at application form (AF), may not be shortlisted.

    Please also tell us about any Qualifications / Experience / Knowledge / Skills & Abilities / Other Requirements in supporting statement of your application.

    Please refer to the attached Job Description for further details regarding the skills required to do this role. The Job Description has been signposted to indicate at which stage of the process each criteria will be tested.

    The role although busy will be rewarding for the right applicant.

    Police pay and benefits
    Greater Manchester Police (gmp.police.uk)

    Greater Manchester Police is committed to achieving an inclusive and diverse workforce reflective of the communities we serve and would welcome applications from individuals of all backgrounds.

    There's never been a more exciting time to join The Greater Manchester Police. Currently investing in a new target operating model for its Information Services Branch that will enhance the way the force is able to provide policing. The Information Services Branch are deploying new IT infrastructure and services that will keep police up-to-speed with real time information both at the police station and whilst they're on the street. As a result, they are recruiting for a number of roles; all boasting a solid combination of strategic development opportunity and daily challenges that will stretch the mind of any proactive IT professional.