Strategic Account Manager - Ford

Optimas is a global distributor of integrated supply chain solutions, and engineering support focused on delivering fasteners, components, industrial and safety supplies to our diverse customers around the world. Our local, on-the-ground teams understand the nuances of every community we serve. This allows us to adapt with our customers and partners as needs evolve, leveraging our footprint to remain at your side while providing a highly personalized level of service and support no matter where you find yourself around the globe.
To learn more, please visit our website http://www.optimas.com/
Job Purpose:
Representing the company to the customer (Ford), actively pursuing new business opportunities, and ensuring that all business objectives are achieved; primarily looking at Sales, Gross Profit (%), EBITDA, and Service.
Key Result Areas:

Strategic Account Manager

• Actively pursue new business opportunities within Ford, i.e

+ New vehicle projects (V710 new parts, V801, Cyclone, Cargo RFQ)
+ Electrification
+ Battery Plants (Ataturk & Cologne)
+ Current parts today not supplied to our Ford plants (IMG, N/S America)

• Quarterly travel to Ford Turkey & Spain to see buyers to discuss opportunities and resolve pricing / claim issues + build relationships.


• Involvement in RFQ process through to sell price / margin and ensuring on time quotation.


• Follow-up with customer for quote status / feedback.


• Report feedback to sourcing team to help better improve procurement process.


• Monitor new business wins, sales & margin


• Orchestrate resolving current loss makers / high tariff parts via help from Sourcing team (Resource), Engineering (TVM), sales (Price increase).


• Present E&O / Price increase / Energy increase claims (UK) to Ford Valencia purchasing & support Turkey where needed.


• Support Optimas Engineering with commercial information for TVM, ensuring changes benefit Optimas.


NPI / Launch

• Process commercial packs provided by sourcing/sales through to initial PO order to supplier.


• Ensure NPI trackers are maintained correctly and shared within the team.


• Update Ford system with promise dates to ensure transparency. (VPP & IMDS)


• Monitor / report changes in capacity from Ford system.


• Chase / escalate suppliers for late PPAPs & failed promises.


• Orchestrate launch team (Eng/Sourcing/Sales/Quality/Supply Chain) for new projects to ensure 100% build support is met. Update / maintain launch tracker.


• Work with sourcing to highlight and key savings opportunities, including piece price or tariff savings


• Monitor resource. SREA > PPAP > Functional Build > PIPO > Complete.


UK Commercial

• Monitor Ford webquote system and process new RFQs (80% carryover 20% unique prototypes or new parts)


• Quote Ford via Webquote (their online portal)


• Process Pos & working with commercial support to create commercial packs


• Quarterly material price updates from Ford - To be checked in line with DSV and uploaded into Netsuite.


• Monitor new business wins, sales & margin.


• Monitor new POs being released in Webquote to check for any amendments including plants & price changes


Additional Key Duties:

• Understanding, developing and promoting the Company's business objectives and participate with total enthusiasm and commitment to achieve and exceed them;


• Ensuring regular business reviews are undertaken with your team and intercompany Department Heads;


• Ensuring that you fully understand your work requirements and duties and have received the correct training;


• International travel will be a requirement of this role, typically 4-8 business trips a year to Europe, or as needed.
  
  World class Customer Service skills


• Results focused


• A Team player


• A strong project manager who embraces change…be a change agent


• You must be proactive, foresee possible challenges, and identify actions to resolve problems


• A people person and engaging with your direct reports and with the cross-functional departments


• A good negotiator and can be assertive when required


• A decisive leader and highly organised


• Highly numerate with strong financial awareness


• Good analytical and forecasting skills, encompassing excellent MS 365



• Excellent communication at all levels and across the organisation


• Full UK Driving License
  
  Optimas OE Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Optimas OE Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
  
  Our company is fast-paced, dynamic and has enormous potential like few others, thriving in an industry that's highly demanding and very competitive. Our success so far is based on finding the best talent and putting them together to work in a friendly, challenging and exciting environment. Talent is everything for Optimas.