Service and Projects Administrator

Artic Building Services

Service and Projects Administrator

£21000

Artic Building Services, Slough

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 16 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: ad99fefec181459aac75403030a2672b

Full Job Description

  • Processing of Engineers Reports - Checking, Saving, Sending to clients

  • Updating of the Engineers Report tracker

  • Weekly checking and processing of timesheets to issue to Line Managers for approval

  • Weekly updating of clients portals with reports, certificates and updates

  • Monthly collating of overtime from CAFM system, reconcile with timesheets

  • Monthly and Ad hoc compiling and sending of service contract renewal letters to clients

  • Monthly issuing of Performance Feedback Questionnaires to clients and collating results for Office Manager

  • Ad hoc collating of O&M Manuals

  • Projects department administration such as raising purchase orders on CAFM

  • system, saving quotes and issuing to clients

  • Assist Office Manager with set up of new Sub Contractor and Supplier Assessments and logging the received documentation. Once set up, monitor to keep updated

  • General Admin assistance as and when required

  • Ad hoc Assistance to Office Manager

  • First point of contact on main phone line

    Excellent communication skills both written and oral, with a good telephone manner

  • Strong personal organisational skills

  • Easy travelling distance to Acorn's head office in Slough

  • Keen and enthusiastic attitude

  • Must be able to work as part of a team

  • Customer service focused


  • Qualifications and Experience:

    Strong knowledge of Microsoft Word, Excel, PDF & Outlook

    Minimum of 3 years' experience in a similar role

    Experience of working with CAFM systems is essential

    Knowledge of MRI (formally FSI) Concept would be a strong advantage