Sales Support Office Administrator

This a varied role which requires versatility and a wide range of skills. The successful applicant will be first contact for

customers and for simple product transactions. This is a support role, working directly with the Operations Director.

The candidate will be expected to manage day-to-day office requirements as well as management of all logistical

requirements and supporting the team with marketing efforts.

While training will be given for each of the responsibilities below, previous experience would be beneficial.

Website management via Wordpress to include;

Literature management (updates) using Adobe InDesign

Simple video creation using Adobe Premier pro

Image taking of stock machines

Image formatting for various sales channels

Specification sheet management

Connect classified adverts section management including user management

Monitoring online chat facility

Stock updates for various websites

Marketing

Creation of email campaigns

Testimonial collection

Management of contacts database

Targeted geographical marketing

Upkeep of showroom displays, pricing tags, and overall showroom presentation.

Content creation for "News" section of website.

UK transportation
Machine transport logistics (UK) hiab crane deliveries/collections, curtain sided vehicles - obtaining quotations, bookings,

generating purchase orders.

Pallet & parcel delivery/collection organisation.

Office responsibilities
Inbound general enquiries

Visitor management

Delivery/Collection management, to include goods receiving process, serial number record management.

Assist with stock management and record keeping.

Sales support
Handle sales enquiries for spare parts.

Create sales quotations for spare parts on request.

Update / maintain Access database + Hubspot records.

Complete sales support activities such as targeting agreed localities either via email or postal marketing.

Support the Area Sales Managers and the Managing Director where required. This could include obtaining information from

suppliers, or getting price information, or sending datasheets to customers.

Design/edit user manuals for ancillary items.

Attend exhibitions and client meetings as required.

Online sales administration.

Contacting customers about annual servicing.

Managing service reports and calibration certificates.

Card transactions.

Assist with stock management, booking in, labelling, and storing.

Supporting the management team with ad-hoc tasks.

Competent in Microsoft Office suite of applications and basic knowledge of website management.

Experience in administration role.

Successful applicant will be expected to communicate with business owners on a regular basis.