Regional Communities Coordinator

Are you ready to make a difference in people's lives? Do you have a passion for providing safe and comfortable housing for individuals and families? We have the perfect opportunity for you! We are currently looking for a dedicated and compassionate Housing Officer to join our team.

As a Regional Communities Coordinator, you will be responsible for coordinating and managing key information for the regional team, proactively ensuring compliance on service delivery through a controls framework. You will lead a team of regional Communities Assistants and a Lettings Negotiator to ensure targets are met and are customer focussed, effective, efficient, and responsive service is delivered.

Do you have comprehensive operational knowledge of legislation and best practice relating to housing management?

Do you have experience of leading, coaching and mentoring teams to achieve high levels of performance?

Do you have experience of working in a customer facing role within a housing organisation? excellent communication, influencing, negotiating, and decision-making skills?

Are you well organised, able to prioritise and manage competing priorities delivering work to agreed deadlines and standards? If so, we would love to hear from you.

emh homes is part of emh, one of the largest and most successful providers of affordable housing and housing-related support services in the East Midlands.

We have been providing good quality affordable homes to individuals and families in the East Midlands since 1946.

But there is more to our work than looking after your home. We also help create communities where you can feel safe and supported.

We do this by:

• Listening to your ideas and views about how you want our services to be delivered. No-one understands what matters most than you. Our resident groups let you have a say in how we manage your home and allows us to continually improve our services.


• Backing up our housing with a range of support services and sheltered housing for residents who need help to live securely and independently.
  
  Our package for this role includes:


• 39 days annual leave (including statutory days), increasing to 44 days with length of service.


• Social Housing Pension Scheme (your contributions are matched by emh up to 8%)


• Health Cash Plan and Enhanced Employee Assistance Program (Provided by BHSF)


• a wide range of training and development opportunities (we are an Investors in People accredited organisation)


• Company Sick Pay (increasing with length of service to six month's full pay, six month's half pay).


• Opportunities to work flexibly and from home, where the business need allows.