Quality Control Technician

Assist the QA Manager in ensuring that all products are packed to the correct specification and to an acceptable quality. Working in conjunction with packing and warehouse teams to ensure all quality-related issues are resolved and rectified to a standard acceptable by Elemis and the client.,

• 
  Work closely with the QA Manager on implementation of the quality systems
  
• Report on quality issues, product analysis, stock rotation / allocations.


• Carry out the quality control checks on finished goods received from suppliers prior to the packing process.


• Carry out QC procedure on the packing process


• Provide QA Manager with a daily quality report


• Ensure the Quality of the delivery complies with the vendors manuals specification and requirements


• Liaising with the Quality control team, packing team, warehouse team, and Logistics to ensure requirements are met prior to packing and dispatch.


• Issue and update Quality Control Procedures and Quality control documents/ records


• Maintaining document Control Register


• Liaise with the QA Manager on the customer complaints / incidents.


• Collating information and log customer complaints by following customer complaint procedure to rectify non-conformances.


• To ensure that corrective action is put in place to prevent reoccurrence of unacceptable quality.


• Update Vendor Manual and communicate changes and specification with the packing team


• Deal with all tasks quickly and efficiently ensuring high levels of productivity and accuracy at all times


• Carry out traceability exercises and maintain records


• Update packing specifications as and when required


• Liaising with the QA Manager for organising the internal audit


• Good communication with all departments.


• Provide cover as and when required


• Provide induction training to QC team


• Ensure that our Customer's requirements are met and exceeded within deadlines through coordinating and prioritising activity across shifts


• In the absence of your manager take on additional responsibilities as reasonably requested


• To carry out other duties as reasonably requested by Management from time to time


• Ensure health and Safety compliance at all times, identifying any issue directly or escalating to the management team where required
  
  Organisational skills, planning, numeracy skills, good problem solving, methodical approach


• Excellent attention to detail


• Excellent spoken, written, and communication skills


• The ability to work under pressure and meet deadlines.


• Good standard on Microsoft packages, particularly Excel, Outlook, Word and PowerPoint.


• Good interpersonal skills.


• Ability to work as part of a team as well as be self-motivated and eager to learn


• Previous experience in a Quality Control position in Cosmetics
  
  ELEMIS is the most exciting and innovative British brand in the spa and skincare industry. Rapidly expanding globally, the brand is available in over 45 countries and is continually introducing new and revolutionary products to the market.


A brand with true integrity, passion and commitment, ELEMIS is award-winning, results-driven and visionary - just like our people.

Sustainability is at the heart of ELEMIS' responsibilities. As a brand and as people, we ensure all duties and actions contribute to the short and long-term sustainability goals set-forth by the ELEMIS - Climate, Biodiversity & People Pillars.
We are committed to Elemis' sustainability pledge when ordering testers and professional grade products and when planning and executing promotional activities, reducing waste wherever possible.


• Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)


• Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more


• Generous Holiday Allowance, increasing with length of service


• Company Pension Scheme


• Bonus/Commission Scheme


• Healthcare Cash Plan (with Dental)


• Private Medical Insurance


• Employee Assistance Programme for all Associates and their families


• Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards


• Much, much more!



• Some benefit eligibility is based on length of service or contract type