Ocean Freight Forwarding Operations Apprentice DHL GLOBAL FORWARDING (UK) LIMITED

As an OFR Operations Apprentice, you'll develop towards becoming an International Freight Forwarder, whose overall aim is to manage or support our customers' logistics by arranging the movement of Freight via Ocean. This can include Exporting and Importing Goods from and to the UK and across the World.

Key activities:

• Develop relationships with customers (internal/external).


• Ensure all customer enquiries are responded to promptly and professionally.


• Adhere to Customs Compliance procedures and documentation.


• Liaise directly with DGF departments on shipment planning and coordination.


• Liaise directly with DGF Transport & Warehouse teams on shipment planning and coordination.


• Liaise directly with overseas offices on shipment planning and coordination.


• Manage allocated customers against agreed Standard Operating Procedure.


• Use Cargo Wise to create, manage and maintain shipments., Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement the apprenticeships English and mathematics minimum requirement is Entry Level 3.


• Allocation of an apprenticeship delivery coach who will carry out regular training.


• Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.


• Identify, track and support 6 hours off the job training activities.


• Quarterly formal progress review meetings, identifying learning achievements and next steps.
  
  Communication skills, Attention to detail, Organisation skills, Problem solving skills, Administrative skills, Ability to work to deadlines, Positive attitude, GCSE or equivalent 5 GCSE's including Maths and English (Grade A-C/ 4-9) Essential

Other 2 years work experience (Grade NA) Desired

Tell us about the organisation
• Updating your employer information will also update the employer information on any current vacancies we are advertising for you DHL Global Forwarding (DGF) is one of the five DHL divisions within DPDHL Group. DGF UK specialise in shipping freight by air and sea. We are the world and UK market leader for airfreight and number two for ocean freight. At DGF we have over 30,000 employees working across more than 200 countries. In the UK we have over 1,100 colleagues working across office, warehouse and transport roles. We collect, store and deliver the goods and handle customs formalities.
  
  You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:


• training


• qualifications, like an NVQ in a relevant field


• industry or sector experience