Front of House Duty Manager

The Front of House Manager is responsible for the smooth running of the Front of House operations placing the visitor at the heart of our venue and supporting the delivery of quality visitor engagement. To include management of audiences, health and safety, housekeeping, security and comfort of all public areas of the building. This is a key holder post.

Duty Managers are required to provide cover for contracted staff when on holiday or on sick leave. We require flexible staff who can respond, sometimes at short notice, to ensure Chapter has cover during all building opening hours. Duty Managers are required to work a minimum of one shift a month and as required by the Head of Visitor Services. First Aid and Fire Marshal training is mandatory as part of the role and will be provided by Chapter.

A standard Front of House shift is 8 hours in length. A rota is in place to ensure Chapter always maintains front of house cover. An ability to work early mornings, late evenings and at weekends is essential for the role.

Our venue is for everyone, and we welcome applications from everyone. We particularly encourage those from people from a Black, Asian and Minority Ethnic background or who are D/deaf or disabled as they are currently under-represented in our workforce.

• Cycle to work scheme


• Employee discount


• Enhanced maternity leave


• Enhanced paternity leave


• Free parking


• On-site parking


• Sick pay