Fleet Support Officer

Reporting to the Service Manager, the Fleet Support Officer role has primary responsibility for administering the day-to-day requirements of the Fleet Department. Working closely with internal and external stakeholders to provide best in class service delivery to the wider business., Functional

• Keeping accurate records of vehicles coming into and exiting the workshop using internal Transform system.


• Always ensures compliance with DVSA legislation.


• Keeping accurate records of driver records and vehicle allocations.


• Dealing with penalty charge notices and notices of intended prosecutions.


• Raising purchase order numbers and goods receipting.


• Dealing with external suppliers for repair and maintenance of vehicles.


• Monitoring and resolving queries through shared fleet inbox.


• Monitoring and reporting on hire vehicle usage.


• Arrange collections and deliveries of vehicles.


• Monitoring fuel card usage, order and cancel cards as and when required.


General

• Exercise independent judgment, reasonable care, skill and diligence when carrying out their duties.


• Act in good faith and promote the long-term success of each stakeholder within the Birmingham City Council for the benefit of all members and wider stakeholders.


• Adhere to and promote Birmingham City Council policies on equality & diversity, information security, health and safety, and data protection in the performance of their duties and the management of the departmental functions reporting into them.
  
  Strong background in a fleet role


• Holder of, working towards, or willing to undertake Transport Managers CPC training.


• Excellent verbal and written communication skills.


• Ability to work under pressure, plan personal workload effectively and delegate appropriately.


• Excellent strategic planning skills.


• High level of integrity and dependability.


• High level of competence in full Microsoft suite.


• Show flexibility in working arrangements to ensure that a high level of service is delivered.


• Self-motivated and able to work effectively in a fast-paced environment.


• Have a positive and focused attitude when dealing with all colleagues.


• Be able to take personal responsibility.


• Have a flexible and positive attitude towards work.


• Be keen to continuously improve own learning and development.


• Can-do attitude and promotion of supportive culture
  
  Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city., The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence.


There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:

• A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.


• An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.


• A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.


• A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.


• A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.


We see the Council's role as providing strategic leadership - that's being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making.

We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision. We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.

In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.