Family Engagement Officer

Fairwater Primary School Governors are seeking to appoint a highly motivated, enthusiastic and caring Family Engagement Officer who has the necessary skills to build a strong partnership with our families, respond to the needs of our diverse, multicultural community and collaborate effectively with other services and agencies. The successful candidate will use these skills to work across school, home and the community to ensure our children are supported effectively. This role demands excellent interpersonal skills, as building relationships with all our families is vital. We are looking for someone who is passionate about working with a range of children, families and wider community. The successful candidate will also offer cover for classes and support learners in, and out, of class

The key roles and responsibilities of the FEO are to:

• establish and foster good relationships with families of children and young people at the school



• ensure the school is welcoming to families and take steps to get to know them



• encourage and support parental involvement in the school and engagement in children's learning



• encourage effective dialogue between parents and teachers about children's progress and how that progress can be supported at home



• promote the self-esteem of parents to help them maximise their own personal and interpersonal skills, which will enable them to respond to their family's needs by communicating openly and providing good parenting



• provide accessible routes through which parents can express their views and be consulted on specific issues



• share information on practical childcare and parenting skills, identifying the need for support, including how to meet the emotional needs of children, for example setting boundaries and consistent discipline



• promote and facilitate opportunities for adult and community learning



• make a range of communication methods available, appropriate to the family's needs and preferences



• follow data protection protocols and keep records and all documentation related to meetings or contact with children and young people and their families in a confidential place



• value and promote diversity, equity and inclusion, ensuring engagement with groups of families who may be under-represented in school life



• provide opportunities for peer support groups for parents



• understand how families currently support learning in the home



• understand what families need from the school and how best they can support them



• communicate to families the most effective ways they can support their children's learning at home



• provide available resources to support the enrichment of home learning


Under the Education (Wales) Act 2014, all School Learning Support Workers must be registered with the Education Workforce Council (EWC).

This post is subject to an Enhanced Disclosure and Barring Service Check.

Internal candidates who wish to apply for this position on a secondment basis must obtain approval prior to application using Form SEC1 (4.C.081). Requests may only be approved by the relevant Chief Officer or senior nominated officer graded no lower than OM2 or in the case of schools based staff the Headteacher / Governing Body., Safeguarding and Child Protection are key priorities for the Council. We aim to support children and vulnerable adults to ensure they are as safe as they can possibly be. Our services and schools are committed to ensuring the safety and protection of all children and vulnerable adults, and will take action to safeguard their well-being, and acknowledge that children and vulnerable adults have a right to protection. This is supported in the general ethos of the Council and all schools.


• ability to communicate fluently in Welsh.