Drivers Mate
Dunelm
Drivers Mate
Salary Not Specified
Dunelm, Bristol
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 16 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: b8170922a30e4f56b089ba982a1c28ae
Full Job Description
- Contributing to the overall customer experience, via effective communication and displaying of outstanding levels of customer service.
- Time keeping is key to ensure the customers have a great experience.
- Use of PDA (phones) to call and communicate to our customers in a friendly and professional manner.
- Supporting the delivery drivers with reversing and banksman to ensure we and 3rd parties are always safe.
- Adhering to health & safety regulations within the working environment.
- While delivering, the customer experience is key, to ensure we offer our services such as "Room of Choice" and "Taking the packaging away".
- Assisting the Warehouse / Office teams with loading / unloading or any reasonable request., You will play a critical role in the customer experience; no two days will be the same and you will need to adapt to changes as they occur. For the role you will ideally have
Previous distribution experience. - Excellent PDA/Phone skills.
- Experience in dealing with both customers and drivers in a clear and calm manner.
- Ability to build effective working relationships with different colleague groups.
- Ability to adapt to changing business needs in a positive way.
- Being flexible in your approach and able to adjust to the needs of the business when required.
Here at Dunelm, we have an exciting opportunity for a Drivers Mate to join us in our Bristol Dunelm Depot.
With a new 180,000 sq ft Distribution Centre in Daventry adding to our three existing sites across Stoke-On-Trent, we now have over 1 million sq ft of distribution space. Factor in our five regional Home Delivery depots, and you'll begin to understand the scale of the operation. More important than the size, however, is the pride that everyone takes in their work and the sense of camaraderie they feel. It's not just another warehouse job. It's somewhere you can find your place and build a great career.
Dunelm is committed to becoming a fully inclusive business that is representative of our customers and locations. We recognise the value in diversity and welcome applications from all candidates regardless of sex, age, race, religion, ability, gender or sexual identity, socio-economic background or education. We are committed to making Dunelm a place where everyone can enjoy a successful career and have systems in place to support all our colleagues. We are seeking applications from candidates who share our values and celebrate diversity in all its forms.