Crown Court Manager

As the focal point for day-to day contact with the Judiciary and Court Service over the running of the administrative functions in a designated Court centre, the post holder will manage the paralegal staff to make sure case quality and victim & witness care is maintained and improved.

Person specification:
Responsible for Quality Assurance monitoring of the Case Management System (CMS), dealing promptly with any issues arising from these reviews and ensuring cases progress through to finalisation ensuring CMS is used by all staff at all stages of the prosecution process in line with digital working.

Responsible for identifying emerging issues in Court that would otherwise unnecessarily delay justice by intervening with the relevant Prosecutor, assigned advocate or appropriate official and then resolving them where practical or escalation where issues are more complex.

Proactively liaise with the judiciary to resolve casework issues and act as a focal point for judiciary enquiries and ensure any issues raised are resolved in a timely manner to avoid unnecessary delay in court.

Meaningfully engage representatives from other agencies within the CJS to ensure the smooth operation of CPS business at court, resolving issues in a timely manner (either personally or via escalation) and ensuring a proactive approach to case progression is maintained.

Provide support and guidance so that all advocates, lawyers and paralegals are able to fulfil their responsibilities and act in accordance with the Speaking to Witnesses at Court CPS Guidance.

Liaise daily with Crown Court Listing, Witness Services and witnesses in line with the Speaking to Witnesses at Court Guidance CPS policy and to ensure that paralegal officers and assistants record an accurate note of the conversation between advocates/lawyers and witnesses before court.