Community Engagement Team Member

We are seeking a passionate and dedicated individual to join our Community Engagement Team. As a Community Engagement Team Member, you will play a vital role in raising awareness of community safety, delivering informative talks and advice, and fostering partnerships with various community organisations.

In this role, you will engage with a diverse range of community groups, individuals, and organisations to raise awareness of fire safety, cultural awareness and related issues. Through targeted outreach efforts and impactful communication strategies, you will empower community members with the knowledge and resources they need to mitigate risks. Your ability to navigate and respect the unique cultural nuances and needs within Tyne and Wear's diverse communities will be crucial in building trust and fostering meaningful connections.

As a Community Engagement Team Member, you will collaborate closely with internal stakeholders, external partners, and community leaders to coordinate and deliver tailored programs and initiatives. By championing inclusivity, diversity, and accessibility, you will help ensure that our safety messages resonate with all members of the community, ultimately contributing to a safer and more resilient Tyne and Wear for everyone.

• Provide awareness of community safety within targeted community groups.


• Deliver community safety talks and advice to individuals and community groups.


• Support partnerships with statutory and voluntary community organisations to enable contact with individuals and community groups.


• Provide referrals for Home Fire Risk Assessments and additional advice within targeted community groups.


• Provide effective communications internally and externally co-ordinating to exchange of information.


• Support in the development of policy and initiatives to promote community safety within the community.


• Attend evening and weekend events to deliver and promote the community safety agenda and recruitment as required.


• Support and actively encourage recruitment opportunities within the community through the promotion of Tyne and Wear Fire and Rescue Service core values.


• Work in collaboration with the recruitment department with regard to workforce diversification


• Collect data to support and inform management decision making.


• Assist with the organisation, co-ordination and facilitation of events, conferences and seminars whenever necessary.


• Assist with the organisation, co-ordination and facilitation of events, conferences and seminars whenever necessary.


• Provide administration in the collection and collation of relevant information to support evaluation and monitoring of community safety initiatives.


About the Selection Process

Set out below are the key dates relating to this selection process:

Stage Timeline
Advert closes - Thursday 30 May 2024 1200
Notification of shortlist - W/C 03 June 2024
Interview process - WC 10 June 2024

Please note the dates detailed may be subject to change

Interested in applying?

Further details can be found in the additional information document and accompanying job description and person specification. More information about our Service can be found by visiting www.twfire.gov.uk and our various social media channels.

This is an opportunity to make a significant contribution to the lives of young people and the safety of our local communities. Informal contact can be made with Tyne and Wear Fire and Rescue Service's Community Relationship Manager Kristen Lynn via kristen.lynn@twfire.gov.uk to discuss the role and to ask any questions you may have before applying.

Thank you and good luck!

Pre-employment checks

The successful applicant will be subject to our pre-employment screening process which includes an occupational health medical and substance abuse test. We will also conduct right to work, DBS and reference checks.

Pension statement

Please note, if you have been employed as an Operational Firefighter, and are in receipt of a Firefighter's pension, your pension may be abated if you are appointed. Abatement will occur if your pension plus your new salary adds up to more than your previous salary upon retirement - further details can be provided on request. It's also worth noting that you may also be affected by HMRC rules and should check with the HMRC to see if this applies to you.

About Tyne and Wear Fire and Rescue Service

Tyne and Wear Fire and Rescue Service are one of the UK's leading Fire and Rescue Services for responding and innovation. We pride ourselves in striving to 'Create the Safest Community' and our dedicated, and diverse workforce are committed to delivering this.

As an organisation we are currently rated as 'Good' by His Majesty's Inspectorate of Constabulary and Fire and Rescue Services and by recruiting the right individual with the right skills, ability and knowledge, this will ensure our continued success.

We are an equal opportunities employer; we value and celebrate equality, diversity and inclusion. We welcome applications from all sections of society with the necessary skills, qualifications and experience and encourage applications from underrepresented groups in our workforce or society.

Our facilities

Tyne and Wear Fire and Rescue Service Headquarters are located in purpose built premises based in Washington, within easy reach of the A1 and A19. On site facilities include a staff gym, ample free parking and canteen facilities.


• Generous leave entitlement commencing at 23 days plus Public Holidays and 3 local days to be used over the Christmas period


• Flexi-time


• Local government pension scheme


• Free on-site parking


• Free on-site gym


• Blue light discount

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