Care Home Administrator - MAT cover

We are seeking a highly organized and experienced Care Home Administrator to support the Home Manager, employees and residents with administrative duties to ensure the smooth and efficient operations within the home including, meeting deadlines on requests from Head Office, financial procedures and information returns., Responsible for the collation of data to enable invoicing to be carried out in conjunction with finance. Checking invoices on receipt from Head Office and the punctual distribution of these. Ensuring updated notifications are issued reporting on all the details relevant to the residents stay within the Home.

Collect and record fee income from local authorities and private fee payers. Liaising and advising new residents on the process of fee payments, ensuring the monthly reconciliation and any supporting information is returned to Head Office in an accurate and timely manner.

Follow up non payment of fees immediately if they fall into arrears and report to Head Office any areas of concern for outstanding debtors.

Record and distribute personal allowances to residents, where applicable, and assist individual residents with financial arrangements, including the safe custody of money and valuables, adhering to verification procedures to safeguard against claims of misappropriation.

Maintain the petty cash, recording all disbursements and action reclaims to maintain the float.

Prepare monies raised through fee collection telephones and staff meals for safe banking at the Company's bank.

Prepare and submit the weekly/monthly payroll returns, to include hours worked, sickness, holidays, starters and leavers, for submission to Head Office in a timely and accurate manner to meet the payroll deadline.

Assist in the preparation, collation and dispatch of management information to Head Office as requested.

Maintain accurate and up to date records of all orders and invoices submitted for reconciliation to finance to allow prompt and accurate responses to enquiries.

Liaise with approved suppliers for ordering and replenishing of stock, in line with company procedures, to maintain appropriate levels and controls and ensure expenditure is contained within agreed budgets.

Maintain the Purchase Ledger and assists the Home Manager in the running of the Purchase Order System.

Provide clerical support to the Home Manager and, when appropriate other staff, including diary management, word processing, photocopying, filing and maintaining personal records.

Carry out reception duties providing a focal point for visitors and telephone enquirers, promoting a positive image and customer service approach.

To maintain Resident and employee confidentiality and privacy in line with Information Governance.

To attend and actively participate in staff meetings and staff training sessions as required.

To familiarise yourself with, uphold and adhere to the company policies and procedures at all times.

Hold or work towards NVQ in Computer Studies or Administration or equivalent qualifications.

Ability to communicate effectively both verbally and in writing.

Effective interpersonal skills and professional telephone manner.

Demonstrate a welcoming and positive attitude to residents and visitors to the home.

Demonstrate a willingness to enhance and develop yourself.

Encourage and develop a team working culture and a good relationship with all employees in the home.

To be able to prioritise and organise own workload.

demonstrate good IT skills.,

• GCSE or equivalent (preferred), Customer service: 1 year (preferred)


• Administrative experience: 1 year (preferred)


Language:

• English (preferred)


Licence/Certification:

• Driving Licence (preferred)