Support Worker

Full UK manual driving licence is essential
Are you passionate and enthusiastic with great people skills? Do you love helping people in need? If so and you could also make someone feel cared for and comfortable, this role could be for you!
You will support Derriford Hospital by providing transport, using a small British Red Cross vehicle, for a safe discharge from the hospital for people within Plymouth area. You will be a friendly face to someone who is being discharged and may require assistance with immediate resettlement at home and in the community.
What will a day in the life of a Support Worker involve?

• Providing practical and emotional support and guidance to service users from the point of discharge and for up to 72 hours afterwards.


• Responding to referrals from Clinicians and Community Health Professionals


• Assessing service users' needs, completing and following a support plan for them.


• Supporting service users in the immediate days after hospital discharge to prevent readmission.
  
  A good knowledge of services provided by the NHS and Social Care.


• Being able to support and assess vulnerable peoples needs.


• Dealing with issues in a diplomatic and confidential manner.
  
  £21,840 a year - Fixed term contract, Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.


• Pension scheme: Up to 6% contributory pension.


• Flexible working: We do our best to accommodate your preferred work style.


• Learning & Development: Wide range of career opportunities + comprehensive learning.


• Discounts: Access to Blue Light Discount Card and employee benefits platform.


• Wellbeing Assistance: Access to mental health and wellbeing assistance.


• Team Working: Champion our mission in a collaborative team.


• Cycle2Work: Lease a bicycle through the scheme.


• Season ticket loan: Interest-free loan for commuting expenses.


We are proud to participate in the disability confident scheme for roles based in the UK. During the application process, you will be asked if you wish to apply under the scheme.

At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the assistance of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.