Spa Therapist - Raffles London Hotel

Your role will be responsible for performing spa treatments within the Guerlain Spa at Raffles London.,

• Knowledgeable about all aspects of treatments, products, spa therapy and the facility.


• Perform spa treatments in a safe, professional and hygienic manner.


• Recommend treatment aftercare and sell spa retail products.


• Maintain ample inventory of necessary products to perform treatments, all in an orderly and neat fashion.


• Maintain the high standards of the treatment rooms and its inventory and equipment


• Report for appointments on time and thoroughly review appointments before after completing each service.


• Always maintain a courteous, friendly and professional demeanour with guests / members.


• Assist in the operations of the spa, reception, thermal areas and whenever possible for spa guests and colleagues.


• Maintain current professional license.


• Act as an Ambassador for the spa representing the brand values for colleagues establishing relationships with internal and external stakeholders representing the values of the brand.


• Maintain a professional appearance at all times.
  
  NVQ Level 3 or equivalent.


• Minimum of 2 years' experience as a spa therapist.


• Previous experience in 5-star hotel or day spa is recommended.


• Ability to communicate clearly and efficiently in English, both verbal and written.


• Enthusiasm and commitment to delivering and offering the best service and experiences possible in any situation


• Proven track record of surprising and delighting guests to provide exceptional service


• Able to work within a team


• Ability to multitask and remain calm under pressure


• To be detail-oriented
  
  Competitive salary + Commission on treatments delivered and retail sold + Service Charge


• 5 weeks pre-opening training with Guerlain


• 20 Days plus Bank Holidays


• Enhanced Pension Scheme


• Life Assurance


• Employee benefit card offering discounted rates at Accor worldwide


• Worldwide development opportunities across Accor's extensive brand portfolio


Job Types: Full-time, Permanent

Pay: £28,000.00-£45,000.00 per year