Property Manager

This is a homebased position but will require the post holder to visit their portfolios as required by the lease, so a car and driving license are essential for this role., Property Management

• Have a clear understanding of lease covenants and obligations and ensure that these are fully met on behalf of the Leaseholder/landlord.


• Ensure that action is taken in respect of any breaches in lease.


Customer Service and Engagement

• Provide a proactive approach to dealing with customer with a first-time resolution attitude.


• Attend leaseholder meetings and positively engage with customers.


• Manage and carry out the meetings with the RMC Directors, Residents association, developers etc in line with the service level agreement and statutory requirements.


Health and Safety

• Conduct regular scheme inspections to monitor upkeep of the property and grounds.


• Identify repairs and maintenance issues and ensure that statutory compliance is met in relation to Health and Safety.


Service charge

• Produce accurate service charge demands and year end accounts for all sites within the portfolio.


• Monitor expenditure across site to ensure that properties remain in line with budget expectations.
  
  Sound experience of leasehold management and property management.


• Good understanding of leasehold and service charge legislation.


• Knowledge of section 20 legislation


• Excellent communications skills -letter writing and the written and verbal presentation of information.


• Excellent numeracy/analytical skills and competency in dealing with financial information.


• Experience of setting and monitoring budgets


• Excellent time management skills.


• Be able to work well in a team or own initiative and have the ability to communicate with leaseholders in a confident manner.


• A Full UK Driving Licence and access to your own car., Essential - GCSE standard English and Maths A-C or 4-9


• ATPI (AIRPM) / MTPI (MIRPM) qualification
  
  Onward Homes is a leading provider of quality, affordable homes for rent and sale in the Northwest managing over 35,000 homes across the region. We offer help and support to vulnerable people facing a range of challenges and create strong and vibrant communities that our customers can be proud to be a part of.


We are now looking to recruit Property Manager to work in our "Home Ownership Team". This customer facing role provides a high-quality property management service to leaseholders and landlords, managing portfolios of around 20-25 schemes across Lancashire, Merseyside and Greater Manchester area.


• We offer a competitive salary of £35,850.


• 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks.


• Salary Finance - access both short and long terms loans, plus provides access to a savings facility.


• Opportunity to further increase annual leave with service or though the holiday purchase scheme.


• Immediate entry to our Pension scheme (matched contributions up to 10%)


• A great flexible working environment, with a range of family friendly policies


• Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more.


• Paid leave for absence including sickness, maternity, paternity, and adoption leave.


• Access of up to £150 annually through the 'Learning for life' scheme


• Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme.


• Develop your career with support and access to training and qualifications.


• Onward Home has a number of colleagues forums to drive positive change and culture including our Colleague Forum, Equity Forum and BAME Network.