Parts Manager - Basingstoke - £35,000

Inventory Management: Oversee the management of parts inventory, including ordering, receiving, stocking, and organizing parts to ensure availability and accuracy.

Forecasting and Planning: Analyze historical data, sales trends, and customer demand to forecast parts requirements.

Develop inventory plans and purchasing strategies to optimize stock levels and minimize excess inventory.

Supplier Relations: Establish and maintain relationships with parts suppliers and vendors.

Negotiate pricing, terms, and contracts to secure competitive pricing and favorable terms for parts procurement.

Purchasing: Place orders for parts and accessories from suppliers based on inventory requirements, customer demand, and pricing considerations.

Monitor order status and ensure timely delivery of parts to meet customer needs and repair schedules.

Quality Control: Implement quality control measures to ensure the accuracy and quality of parts received.

Inspect incoming parts for defects, damage, or discrepancies and take appropriate action to resolve issues.

Sales Support: Provide support to the sales team by identifying and recommending parts and accessories for customer vehicles.

Assist customers with parts inquiries, orders, and availability information.

Customer Service: Ensure high levels of customer satisfaction by providing prompt and accurate assistance to customers regarding parts inquiries, orders, and returns.

Resolve customer complaints and issues related to parts purchases.

Staff Management: Supervise and train parts department staff, including parts associates, clerks, and delivery drivers.

Assign duties, monitor performance, and provide guidance and support as needed to ensure departmental goals are met.

Budgeting and Reporting: Develop and manage the parts department budget, including forecasting expenses, monitoring costs, and identifying areas for cost savings and efficiency improvements.

Prepare regular reports on inventory levels, sales performance, and other key metrics.

Automotive Parts Experience: Previous experience in automotive parts management, preferably in a dealership or automotive repair facility, with a strong understanding of automotive parts and accessories.

Inventory Management Skills: Proficient in inventory management techniques, including inventory control, stock rotation, and cycle counting.

Experience with inventory management software systems is desirable.

Supplier Relations: Strong negotiation and communication skills to effectively interact with parts suppliers and vendors.

Ability to build and maintain positive relationships to ensure favorable pricing and terms.

Customer Service Skills: Excellent customer service and interpersonal skills to interact with internal and external customers, resolve issues, and provide assistance with parts inquiries and orders.

Organizational Skills: Highly organized with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.

Leadership Abilities: Strong leadership and team management skills to supervise and motivate staff, delegate tasks effectively, and foster a collaborative and productive work environment.

Analytical Skills: Analytical and problem-solving abilities to analyze data, identify trends, and make data-driven decisions to optimize parts inventory levels and purchasing decisions.

Computer Proficiency: Proficient in using computer software and systems for inventory management, purchasing, and reporting.

Familiarity with automotive parts cataloging software is an asset.

Hammond Recruitment Group is acting as an Employment Agency in relation to this vacancy.