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Parts Advisor

Volvo Truck and Bus

Parts Advisor

£29120

Volvo Truck and Bus, Enfield Town, Enfield

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 13 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 77b94bdc81e04ec69bda3a328afe9e9b

Full Job Description

  • Promote the benefit of Volvo parts and service at all times.

  • Ensure Customer orders are taken and supplied to the correct specification.

  • Ensure that parts required for customers are picked and allocated to the correct delivery route(s).

  • Ensure that procedures are correctly carried out for the ordering of goods and their receipt.

  • Ensuring that all goods received are checked and binned (located) accurately.

  • Ensure that invoices/credits are properly and accurately raised for goods supplied or returned.

  • Ensure warranty claim, VCM, IBT (inter Branch Transfers) and special claims are reconciled correctly.

  • Ensure the accuracy of perpetual inventory stock counts.

  • Documenting and reporting the condition of parts received notifying any relevant party of damage or concerns.

  • Inspecting old units or parts returned for credit and reporting damaged or unsuitable items to the Parts Manager.

  • Ensuring that all parts and old units returned are labelled and packed properly and all relevant paperwork correctly completed.

  • To maintain a good standard of housekeeping within the Parts department.

  • Working as a team player, flexible and helpful ensuring support for both colleague and customer.

  • Carrying out weekly stock checks at Customer premises.

  • May be required to support early and late shift workshop parts (as and when required).

    There are some essential components needed for this job - strong customer orientation with the ability to work in an organised & methodical manner in a fast moving environment. You will have good communication skills and be able to modify your approach in specific circumstances to ensure a positive outcome. With proven negotiation skills and experience of selling techniques, you will be a team player with a flexible and positive approach.

    • Previous experience in a similar role is ideal but not essential as training and support will be provided. However, strong IT skills will be required.

    Starting salary of £14 per hour (dependent upon skill set)

    Great opportunity to join our team in Enfield!

    Hours covering a rotating shift pattern;

    06:00-14:00 / 10:00-18:00, Monday to Friday with a 30-minute unpaid lunch break
  • You will be required to work every other Saturday 07:00 - 13:00, which will be paid as overtime.


    • What can we offer you?
  • 25 days holiday raising to 30 days with service

  • Company pension

  • Referral Schemes (earn yourself £1000)

  • Healthcare plan with access to dental insurance

  • Cycle to work scheme

  • In house training

  • Many discounts for family and friends, High St retailers, Theme Parks, days out, hotels, travel plus much more!, Job Types: Full-time, Permanent


    • Pay: From £14.00 per hour

    Expected hours: No less than 37.5 per week

    Benefits:
  • Company pension

  • Cycle to work scheme

  • Employee discount

  • Enhanced maternity leave

  • Enhanced paternity leave

  • Health & wellbeing programme

  • On-site parking

  • Referral programme

  • Store discount