Operations Director

The Operations Director will set new standards, grow core competences, create centres of excellence and performance manage the teams to be agile to customer demands.Wherever possible, we will consider a variety of working options to suit your lifestyle, whether that be hybrid home/office working, flexible working and part or full time employment. It's the 'innovating' and 'empowering' values that we ASPIRE to be. We welcome the challenge to work in new ways and have trust in you when getting the job done because we recognise, our business is our people.Key Responsibilities: Continuous Improvement (CI): Develop and implement strategies to enhance efficiency, optimize business processes, and improve cost-effectiveness.Operation Performance Improvement Plan: Create and execute a detailed plan targeting operational performance enhancements in line with customer requirements.SQDCP Metrics Management: Oversee Safety, Quality, Delivery, Cost, and People (SQDCP) metrics to drive improvements and
ensure compliance.Driving Operational and Technical Support: Manage significant operational changes, ensuring they align with strategic objectives and market demands.Pivotal Stakeholder Engagement: Serve as a key liaison between technical teams, operational leadership and facilitating effective communication and alignment of transformation initiatives.Direct Collaboration with the COO: Liaise directly with the COO to deliver attainable actions and ensure targets are achieved.Lead the development and management of Risks and Opportunities to achieve business growth to customer plans.Implement robust inventory management practices to minimize stock-outs and excess inventory, while maintaining optimal levels.Lead and inspire a high-performing team, providing guidance and mentorship to direct reports and establishing a strong customer engagement baseline delivery.Required Skills & Experience:Skills: Strong leadership, strategic thinking, project management, and implementation of key
performance metrics.Qualities: Innovative, adaptable, and results-driven, with a dedication to driving tangible improvementsExcellent leadership and team management skills, with a track record of building and developing high-performing teams in a direct and matrix environment.Exceptional analytical and problem-solving abilities, with a data-driven approach to decision-making.Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.Results-oriented mindset with a continuous improvement mindset, constantly seeking opportunities to achieve goals, improve efficiency and effectiveness.Security Clearance:Must be able to work in the UK without restrictions in accordance with UK National Law and be prepared to successfully undertake an appropriate level of UK National Security Vetting according to UK Government National Security Vetting criteria.Benefits:Every employee is critical to our success and as