Office & Sales Assistant

At Gap Solutions, smooth processes and systems are the key to our success. We're looking for an office & sales assistant who has excellent organisational skills and a personable disposition to keep us thriving. The ideal candidate will have a natural flexibility in handling day-to-day routines as well as surprises. This person will help us achieve organisational efficiency by nurturing a positive, inclusive work environment.

Objectives of this role

Oversee visitors to the office/showroom and ensure a friendly, personal experience
Ensure peak operations for the organisation and implement preventive measures for potential issues
Coordinate internal and external resources, and cultivate relationships with suppliers
Respond to requests and questions about office operations
Responsibilities

Communicating with customers and developers
Processing sales orders from customers
Processing and raising quotes and invoices using Xero
Provide direct administrative support as needed, including scheduling appointments, meetings, and events; booking travel; maintaining file systems; mailing and shipping packages; and updating contacts database and employee lists
Oversee and maintain office equipment for uninterrupted function, identify needs and acquire supplies
Producing drawings and quotations for clients
Producing tenders for developers from building plans and negotiating contracts

Strong time-management and people skills, high degree of flexibility, and excellent multitasking ability
Proficiency with office applications, and aptitude for learning new software and systems
Ability to maintain confidentiality of company information
Preferred skills and qualifications, GCSE or equivalent (preferred), Retail sales: 1 year (preferred)
Customer service: 1 year (preferred)