Hearing Aid Audiologist (Recruiting all across United Kingdom)

Reporting to the Area Manager, you are responsible for delivering excellence in customer care and audiology services to Amplifon clients.You are also responsible for:

• Administering hearing tests, assessing client needs and informing them of the options available to them.


• Providing an aftercare service in line with the Amplifon aftercare programme.


• Managing the clinic with the support of a Customer Care Coordinator, including staff management.


• Ensuring that the team provide a professional, courteous and high-quality service.


• Delivering a positive Amplifon customer journey experience that exceeds expectations.


• Act as a role model for Amplifon by developing and maintain strong relationships with various stakeholders including colleagues, local community and other clinicians.


• Ensuring that all internal and legal are compliant with guidelines.


• Ensuring that at all times the clinic diary is planned to meet commercial objectives and customer needs.


• Deliver all KPIs to planned levels and address areas of under performance with timely action plans.
  
  Registered Hearing Aid Dispenser with the HCPC


• Exceptional standards of customer care and service


• Commercial sensitivity


• Strong computer literacy


• Action orientated


• Strong analytical and judgement ability


• Effective communication style


• Numerate


• Organised and efficient with time


• Drive and tenacity


It would be desirable if you have the following:

• Full driving license


• Proven commercial experienceAdditional Information:The post holder will need to travel within the area as required.N.B: This recruitment post is not suitable for those who need UK Visa Sponsorship and therefore requires all applicants to be eligible to work within the UK / EU without restriction.
  
  Basic salary up to £40,000 p.a depending on experience.


• Uncapped Variable Pay


• Company Car OR Car Allowance of £3,000


• 25 days holiday (plus bank holidays)


• Employee Assistance Program


• Auto-enrolment pension


• Perkbox employee benefits (discounts, savings and more), Possible relocation assistance of up to £2,000 for candidates willing to relocate