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GP Practice Administrator - City Health Centre

gtd healthcare

GP Practice Administrator - City Health Centre

£23500

gtd healthcare, City Centre, Manchester

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 16 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 4b48f35a8dda43a698d9766de31c96e7

Full Job Description

  • To have a thorough knowledge of all Practice procedures and protocols and know where to access them for reference adhering to them at all times

  • To provide an efficient word processing service for GPs and Health Professionals as required. This includes patient referrals, following the agreed procedure, the typing of letters, reports and minutes, as required, accurately and to a high quality standard

  • To support the data management team with chronic disease recall systems, patient registers and any administration relating to cytology and immunisations as required

  • To manage patient referrals ensuring robust follow up and adherence to practice protocols at all times.

  • Summarise new and existing patient notes following appropriate training

  • To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.

  • To retrieve medical records and assist the completion of medical/insurance records requests.

  • To undertake any other administrative tasks as directed by the practice manager within field of competence or following appropriate training.

  • To liaise and arrange meetings as required and to attend meetings and take minutes.

  • Ensure adherence at all times to the requirements of the Data Protection Act

  • To assist with the gathering of statistics and information when required.

    The successful candidate will be friendly, confident, resilient, flexible, have well developed team work, communication, organisational and customer service skills. Experience of working in a GP Practice and using Emis Web & docman would be desirable but not essential.


    • We are keen to develop and support staff to excel their career aspirations whilst making a positive difference to patients and the community. We put our people at the heart of everything we do. We are a values driven organisation and we are passionate about providing the best possible healthcare for our patients.

    gtd healthcare is one of the largest, not-for-profit, NHS commissioned primary and urgent care providers in North West England. An excellent opportunity for a GP Practice Administrator has arisen in our City Health Centre Practice in the heart of Manchester City Centre.

    The practice has a list size of approximately 15500 patients and also operates the Manchester Urgent Primary Care Hub which cares for all patients in Manchester as an urgent treatment centre., At gtd healthcare we believe we do things differently. Our not-for-profit ethos, with a drive to innovate care offers patients the best experience possible and a unique opportunity to transform services.

    We are keen to develop and support staff to excel their career aspirations whilst making a positive difference to patients and the community. We put our people at the heart of everything we do. We are a values driven organisation and we are passionate about providing the best possible healthcare for our patients.

    Benefits package

    As an employee of gtd healthcare, you'll be able to take advantage of our benefits package, including:

  • working for a values-driven organisation;

  • Real living wage employer;

  • access to Wagestream, which provides flexible and on-demand access to stream your pay during the month, in real-time, when picking-up extra shifts;

  • 30 days annual leave, rising to 32 after five years of continuous service;

  • flexible pension benefits including NHS pension scheme;

  • flexible working hours and policies;

  • family friendly and carer policies;

  • opportunities to apply for innovation and quality awards;

  • access to gtd healthcares wellbeing initiatives, which offer a wide range of tools and resources;

  • gtd healthcare social and fun activities; cycle to work scheme.