General Manager

Property Management Recruitment are seeking an experienced General Manager to take overall responsibility for the delivery, leadership of day-to-day operations, and onsite lettings and property management teams for a brand-new luxury Build to Rent development in North West London. Key Responsibilities: Provide insight into the local market and competitors Liaise with teams to agree leasing & marketing strategy Where required, assist with the resident journey Conduct regular market appraisals and provide feedback Ensure all purchasing levels are within authorised limits using nominated suppliers Control all costs within budgeted responsibilities, maintaining records of all spend Ensure all invoicing is correct and all financial procedures are followed Establishing and delivering additional income streams where appropriate Hold business reviews quarterly to discuss site performance and agree improvements Conduct weekly building checks and feedback issues to rectify Sustain excellent working
relationships with external contractors and suppliers Liaising with FM on all maintenance issues and compliance measures and meet regularly to discuss compliance measures Responsible for Health and Safety compliance coordination Create a strong community through communication, events and innovations Coordinate social media activity in conjunction with marketing team Relentless approach to improving standards and ensuring all the team are delivering exceptional customer service Coach, mentor, and develop staff as well as provide induction training for all team members Lead employees using a performance management and development process Skills, Knowledge and Experience: Previous experience managing a Build to Rent development to exceptional standards Strong customer service ethic / background Experience in managing a team of at least people Strong financial management skills including experience in managing expenditure against budget Understanding H&S compliance and complex building
matters is essential Positive attitude and an outgoing, friendly personality IT literate and social media savvy ARLA - Desirable IOSH - Desirable