F&B SupervisorDoubleTree

You'll be responsible for ensuring the Food & Beverage outlet/s run efficiently and that customers are satisfied with the quality of food, drink and service they receive. You'll be a great leader, effectively supporting and leading the team, be polite, courteous and professional. Under your leadership, the team will provide a memorable and efficient service at all times to maintain an exceptional standard of service and quality.

The successful candidate will have previous experience in the hospitality industry in a similar role. You will be highly motivated and work well under pressure, with a 'hand on' approach. You will also have:

• Excellent leadership skills


• Excellent interpersonal and customer relation skills to ensure a seamless and memorable experience, proactively resolving any challenges that may arise and tracking and reviewing feedback to implement long term customer satisfaction solutions


• Strong communication skills through a variety of means


• Flexible and adaptable, with the ability to stay calm under pressure, adapting your approach to complete routine and non-routine tasks


• High attention to detail and accuracy - great at managing one's own time and the time of the team


• Ability to stay calm and work under pressure
  
  F&B SupervisorDoubleTree by Hilton Harrogate Majestic The Majestic Hotel, Ripon Road, Harrogate, North Yorkshire, HG1 2HU, At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide., This is a very exciting time to join us following a recent multi-million pound refurbishment restoring the hotel back to its former glory! A palatial and stately Victorian property, DoubleTree by Hilton Harrogate Majestic is a Harrogate landmark, set in 8 acres of private gardens in the heart of this elegant spa town. Built at the height of Harrogate's prosperity in the 19th Century, DoubleTree by Hilton Harrogate Majestic is a grand, opulent base from which to discover the town's many fine buildings, excellent shops and beautiful parks and gardens, or head out into the magnificent Yorkshire Dales National Park.
  
  Discounted Hotel Stays across our UK sites, and if you work for a branded venue, around the World!


• 50% off Food & Beverage at all our Hotels & F&B Venues


• Spa Discounts at our venues with a Spa


• Retail, Cinema & Leisure Discounts


• Development Opportunities via our 'Grow with us' initiative, including Apprenticeship opportunities, our Development Programmes, and more!


• Monthly 'Star of the Month' Awards


• Long-service Awards, that start after 1 year of service


• 'Recommend a Friend' Incentive - Be rewarded for referring someone you know!


• Access to a confidential 'Employee Assistance Programme (EAP)' available 24/7, 365 days per year.


• Pension Scheme


• Other incentive programmes that run throughout the year, DoubleTree by Hilton Harrogate Majestic The Majestic Hotel, Ripon Road, Harrogate, North Yorkshire, HG1 2HU, Hilton Honors Team Member Scheme / Staff Rate

Cairn Group Staff Discount Scheme
Retail and travel discounts
Recruit a friend Scheme
Induction and training programme
Star of the Month & Golden Ticket Award
Pension scheme
Meals on Duty
Uniform
Cycle 2 work scheme
• 
  Free use of Gym