Estates Helpdesk Administrator
Caretech
Estates Helpdesk Administrator
£27000
Caretech, Willesborough Lees, Ashford
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 19 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 5da6d98b465c4447b95eacfab64362a2
Full Job Description
- Accurately input / process and collate data on the CAFM system and Databases.
- Logging maintenance requests and assigning the tasks to the appropriate Contractor /Maintenance Operative
- Preparing reports from the CAFM system for Estates and Operational personnel
- Tracking repairs and overdue works
- Coordinating maintenance workers via the CAFM system
- Liaising and communicating with Contractors
- Liaising and communicating with Site Staff
- Providing administration support to Regional Facilities Managers.
To be fully conversant with Word, Excel and other Microsoft office applications - Excellent written and computer skills including accuracy
- Make decisions based on own knowledge seeking guidance from the Regional Facilities Manager when necessary
- Developed communication skills including Telephone Manner Enthusiasm, drive and self-motivation
- Excellent Time Management Skills and ability to prioritise workload to achieve deadlines
- Excellent organisational skills and able to use own initiative Proven track record of working in an office environment
- Analytical and problem solving skills
- Able to work alone or as part of a team
- Salary: Base salary of £27,000
- Monday to Friday - 8.30am to 4:30pm
- Holiday: 25 days holiday plus Bank Holidays
- Progression: If career development is your thing, most of our managers have been promoted from within our group through our leadership programme
- Wellbeing: a host of wellbeing tools and advice including employee assistance
Requirements for an Enhanced DBS and reference checking will be undertaken in line with government regulations and safer recruitment best practice. Whilst we endeavour to keep the recruitment process as short as possible due to the nature of these important checks it may extend the processing time. All young people are equally entitled to have their needs met in a fair and balanced way.
CareTech supports adults with complex needs and care for children and young people, offering carefully designed programmes in specialist services, many of which have schools and residential services attached.
Our services include modern outward looking residential care for children, young people and adults and we operate a significant range of supported living schemes that include individual flats, houses and grouped accommodation arrangements.
The portfolio of services we offer includes an acute brain injury rehabilitation centre, specialist services hospitals, residential children's homes and specialist education schools teaching hundreds of students.