Consumer Adviser

£23088

Citizens Advice Cardiff and Vale, Merthyr Dyfan, Bro Morgannwg - the Vale of Glamorgan

Posted 2 weeks ago, 15 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: d871681d057d47c5a628996a0c21ed04

Engage with customers in a friendly and professional manner while actively listening to their concerns

Offer support and solutions to customers in accordance with policies

The successful candidates will:

Have experience in delivering excellent customer service either in a face to face, telephone or other digital environment

Welsh language applications are highly encouraged

Application by sending CV and a covering letter of no more than 250 words detailing why you are interested in the role, explaining what you will bring to role and organisation, and why your skills, experiences and interests are suitable for a role as a consumer adviser with Citizens Advice Cardiff & Vale.

We offer Monday to Friday, 9 to 5 hours, with no evenings, weekends, bank holidays, or sales! You will receive a generous 30-day annual leave package in addition to Bank Holidays. We are a Real Living wage employer offering a competitive starting salary, and we're proud of our strong development culture with frequent opportunities for training and career progression. We're looking for people with a background in customer service who enjoy helping others and problem solving. If this sounds like a good fit and you'd like to know more we would love to hear from you., We offer an attractive remuneration package with excellent terms and conditions of employment including: