Compliance & Network Quality Manager

The responsibility of the Compliance and Network Quality Manager is to ensure and maintain a high level of publisher quality, and compliance, across our networks.

As part of the UK Publisher Team, you will work closely with the wider Account Management Teams and International Publisher Teams to monitor affiliate activity, ensuring best practices are maintained and our network terms are being adhered to.

The successful candidate should have the skills to confidently take ownership of the compliance function which maintains our network of premium affiliates.

KEY ROLE RESPONSIBILITIES:

· Demonstrate strong decision making in line with company goals, social, and environmental best practice

· Manage publisher screening and auditing for payment - handling compliance and payments within UK, US, Nordics, IE, AU, PT

· Open and lead thorough compliance investigations ensuring all relevant stakeholders are kept informed

· Supervise network compliance tools to monitor paid search ads for hijacks, brand bidding and trademark violations

· Report on compliance functions including publisher suspensions

· Handle publisher account breaches according to the compliance workflows

· Manage publisher communications internally and externally for compliance issues/topics

· Effectively execute methods to support the growth of suitable publishers with relevant advertisers across the network

· Monitor compliance trends across all networks ensuring Account Management Teams and International Publisher Teams are kept updated on any trends and devise steps to mitigate

· Develop and implement additional features/processes to assist with combatting the types of compliance or user issues that occur

The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.

Are you detail-orientated and process-lead? Do you enjoy problem solving? Are you passionate about implementing and developing efficient processes across our networks to maintain our pool of quality affiliates?, · Clear written and verbal communication skills

· Strong attention to detail and methodical approach to tasks

· Vigilance when conducting and following processes

· Excellent organisational and time management skills

· High level computer literacy including MS Word, Outlook, Excel and PowerPoint

· Strong attention to detail

· Demonstrable experience of working in a compliance or credit control role

· Ability to follow processes whilst being agile

DESIRABLE REQUIREMENTS

· Bachelor's degree in a related field

· Affiliate Marketing experience

· Fluent in another European language (preferred Spanish, German, French or Italian),

• Quality assurance: 1 year (preferred)
  
  We offer competitive salaries and a comprehensive benefits package, inclusive of:


• Salary: £30,000 - £36,000


• Health and wellbeing services; Private medical and dental insurance - Helping you to Prioritise your health with comprehensive coverage and support.


• Unlimited Wellbeing counselling and coaching through our 3rd party Spectrum.Life - Empowering you with limitless resources for mental health and personal growth.


• Free language lessons with 'Super Duolingo access - Unlocking the world with complimentary language lessons and top-tier learning tools.


• Salary sacrifice scheme; cycle to work, technology, workplace nursery support - Making your life easier with flexible and beneficial financial arrangements and support.


• Future planning services; will writing, mortgage advice - Helping you build a secure future with expert guidance and planning assistance.


• Personal development training provided by company subject matter experts and external providers - Believing in you an nurturing your potential with tailored learning from industry leaders.


• Personal insurances; gadget, pet - Safeguarding what matters most, from your gadgets to your furry companions.


• Established Pension plan - Securing your tomorrow with a reliable retirement plan.


• Weekly 'Friday Thank You' program; an opportunity to thank your colleagues who have gone above and beyond - Fostering a culture of appreciation and recognition every week.


• And on top of all this 25 days holiday after 1 year of service - Enjoying well-deserved time off to recharge and explore new horizons.


ROLE LOGISTICS

· Working hours: 40 per week

· Working days: Monday - Friday

· Job location: 3 days Bristol Office (Mon, Thu, +1 other day), 2 days working from home, At Webgains, we are a people first organisation, and we live by our core values. We are always looking for outstanding individuals with diverse backgrounds and perspectives who embody these values.

Webgains embraces equal opportunity in the workplace and in throughout the recruitment processes. We are committed to building a diverse and inclusive team of passionate and exceptional individuals. We welcome applications from all candidates regardless of your background.

Job Types: Full-time, Permanent

Pay: £30,000.00-£36,000.00 per year

Benefits:

• Bereavement leave


• Childcare


• Company events


• Company pension


• Cycle to work scheme


• Discounted or free food


• Employee discount


• Employee mentoring programme


• Enhanced maternity leave


• Enhanced paternity leave


• Gym membership


• Health & wellbeing programme


• On-site gym


• Paid volunteer time


• Private dental insurance


• Private medical insurance


• Referral programme


• Sick pay


Schedule:

• Monday to Friday


Supplemental pay types:

• Bonus scheme