Assistant Venue Manager - Bay Leadership Academy Morecambe - Morecambe, Lancashire

Job Purpose: To provide, guidance, support and motivation to our Community Hosts and Leisure Assistant team, welcoming Hirers into the schools' facilities and maintaining standards in pool plant facilities

Report to: Regional Operations Manager

Role and Responsibilities:

• To deliver a world class experience for our hirers, ensuring all customers receive a positive and memorable experience. Assisting hirers with the setting up of facilities for lettings & other school related events, from setting up a badminton net to switching on the floodlights. Ensuring your team are delivering to the same standards


• Using your operational experience of swimming pool plants, maintaining hygiene levels on pool side and in the changing rooms, as well as being the NPLQ Lifeguard on site when required


• Undertake light cleaning duties to ensure that the school's premises are always left as found - from as simple as a quick sweep around and tucking chairs back under the desks or storing away equipment in the gym. We don't want to add any extra work for the schools and teachers the next morning.


• The security and safety of our school is greatly important to Vivify. The Community Host unlocks the gates and doors, making sure they're locked up securely again at the end of the shift. Drive your team to ensure compliance


• Throughout the shift, completing all health and safety checks and reporting any hazards or faulty equipment via our company platform ensures the high standards of the school, it's grounds and environment are maintained and that everyone on site is kept safe and healthy.


• Full training is provided, in person and via our online training system to equip the Community Host with full understanding and knowledge of how to carry out the role including an introduction to their school site and facilities, safeguarding responsibilities, manual handling, fire safety and customer service. You will also receive training and be the one responsible for making sure your team are fully compliant


• We pride ourselves on the quality of our work and the service we provide. We always find a way to make it happen if it improves either of these things and so the Community Host may be involved in other activities not listed in the responsibilities above to support the school, hirers and the Vivify team.
  
  This school site has an amazing pool facility which they trust us to look after. Operational experience of pool plant maintenance, NPLQ lifeguard requirements and knowledge of maintaining hygiene levels on pool side and changing rooms is desirable


• Vivify are proud of the work we do and the difference we make to our communities. We are passionate about the service we provide. As the person closest to our schools and hirers on a day to day basis, you will operate with pride and passion too


• A great communicator, able to represent Vivify with the school and our hirers in a professional way


• No problem is too tough for us. We find a way


• ·We make everything as simple as possible, so our administration processes and the systems we use are too


• Organised, quick to act and flexible to be able to provide the best customer experience to our hirers


• Interested in growing with Vivify, always looking to make things better and able to get involved in learning and development opportunities.
  
  Staff uniform


• Pension (dependant on earnings)


• Employee of the month (voucher award!)


• Staff referral bonus and voucher scheme.


• School referral bonus.


• Full 24hr access to our confidential corporate wellbeing programme which includes free counselling sessions.


• Milage allowance for staff that travel between partner school sites.


• Free staff parking


• Career development and training opportunities.