Assistant Communications & Engagement Officer

The Communications Team is at the heart of Council work, helping to promote decisions, publicise events and keep everyone informed and up to date.

The team works closely with councillors and senior managers to ensure all areas of the Council's work get the publicity they need to help residents in their daily lives - from bin collections to staging the Godiva Festival and roadworks to fostering and adoption.

It works with local and national media organisations and across a broad range of communications tools to promote the Council's work, including social media, digital and photography, as well as being responsible for areas such as internal marketing and graphic design.

The City Council provides vital services to thousands of residents and needs to make sure they know exactly what's being planned and why. The Communications Team makes sure that happens, as well as keeping staff across the authority informed and able to carry out their roles equipped with the latest knowledge.

What is the job role?

Coventry City Council is looking to appoint an enthusiastic, innovative and self-motivated communications and engagement officer. The post will combine two key, linked skills. You will be working on a wide range of projects with direction and support provided by strategic leads. You will be working as part of a small, dedicated team to maintain and develop relationships with local people, stakeholders and the media. You will be looking for effective ways to help our services get their messages across.

This exciting post will see the successful candidate:

• create and develop content about a range of schemes to help inform and engage local people


• provide support to teams to set up face-to-face meetings and to provide opportunities for local people to be involved


• design, create and send e-newsletters as well as growing databases so more local people are informed and engaged.


• monitor and improve our extensive social media channels


• draft surveys and consultation and engagement materials


• work effectively with stakeholders and partners to support co-creation


The team works flexibly, from different locations, and you will be given a laptop and equipment to enable this. Some office-based and out of hours work may be required.

Flexibility, creativity, organisation and enthusiasm are key to this role. If you have the right attributes, this could be the ideal next step in your communications and engagement career.

Keen to join the team? Please complete an application form, tell us about your previous experience and where you have used your skills to shine.

In line with our One Coventry Values we strive to have a workforce that reflects our local communities and welcome applicants from all sections of the community. We particularly welcome applicants from minority ethnic backgrounds, applicants who have a disability and applicants who are from the LGBTQ+ community to apply for our senior leadership roles.

Our Values are:

• Open and fair: We are fair, open, and transparent.


• Nurture and develop: We help and encourage everyone to be their best and do their best.


• Engage and empower: We talk and listen to others, working together as one.


• Create and innovate: We embrace new ways of working to continuously improve.


• Own and be accountable: We work together to deliver the best services for our residents.


• Value and respect: We put diversity and inclusion at the heart of all we do., Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.


We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies