Administrative Assistant

A friendly and efficient first line of support for our customers, ensuring the smooth running of some aspects of the day-to-day business.

• Reception duties, greeting visitors.


• Answering incoming enquiries, transferring, and filtering incoming calls, taking messages.


• Managing the daily incoming/outgoing post and courier deliveries


• Managing the scheduling of meeting rooms


• Assisting colleagues with meeting and travel arrangements


• Arranging lunches


• Arranging functions


• Managing and accurately recording the petty cash system


• Administration of office maintenance activities


• Gardening arrangements


• Window cleaning arrangements


• Managing utility contracts


• Ad-hoc admin duties to support the smooth running of the office.


Order Management

Requiring a keen eye for detail you will be involved when logging, processing, and reporting customer orders.

• Monitoring customer accounts and management of credit limits


• Ensuring supplier invoices are paid in a timely manner.


• Communicating with customers to ensure payments are made on overdue invoices.


• Maintaining office systems, ensuring they are accurate and up to date.


• Use of SAP to manage suppliers and customer payments


Commercial Assistance

After suitable training, supporting the commercial team to ensure customers received a fast and efficient response to their enquiries.

• Acting as a point of contact for incoming customer enquiries


• Supporting Commercial Department by creating and issuing simple proposals


• Creating offer templates and descriptions for use by the sales team


• Booking and managing the logistics of marketing activities including exhibitions and conferences


• Monitoring and reporting on a list of prospects, generating sales and intake forecasts from information logged by the sales team.
  
  Strong organisational and multitasking skills


• Proficient in Microsoft 365


• Attention to detail and accuracy in work


• Previous experience in an administrative role (desirable)


• SAP experience (desirable), Customer service: 1 year (preferred)


• Administrative experience: 1 year (preferred)


• SAP: 1 year (preferred)


Language:

• English (required)