Accounts Receivable Assistant

As a key member the accounts receivable team, you will ensure efficient and measurable collection of customer accounts. Ensure payments are received to terms and issues resolved in a timely manner to sustain the companies' cash flow. Working collaboratively with all departments in Movianto UK to ensure its financial health, manage risks, financial analysis and developing processes to be "Best in Class" always striving for Continuous Improvement.,

• Liaise with customers via telephone, email, or letter in a professional and efficient manner, for the timely resolution of payment queries


• Use the advanced collections tool on Oracle efficiently maintaining notes to ensure full management visibility


• Support dunning letter customer queries


• Raise customer on/off block forms when appropriate to minimise bad debt


• Raise high risk customers with management where aged debt has reached the company agreed level of being overdue


• Escalate any potential bad debt concerns as they arise


• Support the business with client calls to discuss the position of their customers' debts, de-risking the business for claims for non-payment from the customers


• Strive to ensure all debt chasing targets and KPI's set by the business are achieved


• Work with the claims team to assist with bringing claims/invoice settlement to resolution


• Assist with any financial duties within the job holders' capabilities


• Any ad hoc reporting or activities to support the business.
  
  Prior experience from similar role


• Experience with Oracle EBS or Oracle Cloud advantageous


• Strong Credit Management background


• Exposure or demonstrable awareness of the logistics sector is expected


• Ability to handle pressure and difficult customers with good telephone manner


• Experienced in complying with corporate finance policies


• Must have a flexible approach to work and be capable of handling multiple priorities in a fast-paced environment with a 'can do, will do' approach


• Ability to work with colleagues and customers from varied backgrounds and cultures